Score Reporting

Score Report Overview for NNAAP® Examination

Exam Results

• You will receive an email notification from the Credentia Platform when a new Score Report has been posted to your account.
• To access your Score Report, log in to your Credentia Platform account.
• Credentia will post your official test results within a few hours after the testing event is completed for the day.
• Score Reports will be available online for you to print or download.
• Test results will not be given over the phone and cannot be sent to your employer by Credentia.
• If more than 24 hours have passed and you cannot view your Score Report, contact Credentia at 888-204-6249.

Failing Score

• If you fail the examination, you will receive a Score Report that includes a numeric score & diagnostic feedback related to major areas of the examination
• The Score Report will also include instructions on how to retake the examination and information about the required examination fee for re-testing
• If you fail the examination three (3) times within two (2) years of completing your training program, you must successfully complete a state-approved training program again before becoming eligible to retake the exam.

How to Read a Failing Score Report

• If you fail the skills evaluation, the report will list the five (5) skills you performed and whether you received a Satisfactory or Unsatisfactory result.
• You must achieve a Satisfactory result on all five skills to pass the skills evaluation.
• The score report will list the steps missed or performed incorrectly for any skill that was rated Unsatisfactory.

Example of a Failing Score Report:

North Carolina NNAAP® EXAMINATION RESULTS

Exam: Skills | Result: Fail
Skill Performance:

• Hand Hygiene: 1, 5, 10 (Unsatisfactory)
• Provides Mouth Care: Satisfactory
• Written Examination only: Satisfactory
• Measures and Records Blood Pressure: Satisfactory
• Puts One Knee-High Elastic Stocking on Client: Satisfactory
• Assists Client to Ambulate using transfer belt: Satisfactory