Score Reporting (Updated)

Score Report Overview for NNAAP® Examination

Exam Results

• You will receive an email notification from the Credentia Platform when a new Score Report has been posted to your account.
• To access your Score Report, log in to your Credentia Platform account.
• Credentia will post your official test results within a few hours after the testing event is completed for the day.
• Score Reports will be available online for you to print or download.
• Test results will not be given over the phone and cannot be sent to your employer by Credentia.
• If more than 24 hours have passed and you cannot view your Score Report, contact Credentia at 888-204-6249.

Failing Score

• If you fail the examination, you will receive a Score Report that includes a numeric score & diagnostic feedback related to major areas of the examination
• The Score Report will also include instructions on how to retake the examination and information about the required examination fee for re-testing
• If you fail the examination three (3) times within two (2) years of completing your training program, you must successfully complete a state-approved training program again before becoming eligible to retake the exam.

Test Attempts

Candidates have  three (3) attempts to pass the exam’s knowledge and the skill test portions  within two (2) years from the date of the candidate’s Nurse Aide I program completion. If a candidate does not successfully complete testing within two (2) years of completing training, the candidate must complete a new state-approved training program to become eligible to retake the exams.

How to Read a Failing Score Report

• If you fail the skills evaluation, the report will list the five (5) skills you performed and whether you received a Satisfactory or Unsatisfactory result.
• You must achieve a Satisfactory result on all five skills to pass the skills evaluation.
• The score report will list the steps missed or performed incorrectly for any skill that was rated Unsatisfactory.

Example of a Failing Score Report:

North Carolina NNAAP® EXAMINATION RESULTS

Exam: Skills | Result: Fail
Skill Performance:

• Hand Hygiene: 1, 5, 10 (Unsatisfactory)
• Provides Mouth Care: Satisfactory
• Written Examination only: Satisfactory
• Measures and Records Blood Pressure: Satisfactory
• Puts One Knee-High Elastic Stocking on Client: Satisfactory
• Assists Client to Ambulate using transfer belt: Satisfactory