---
title: "Score Reporting "
url: "https://kb-ncna.credentia.com/en/article/2b916259-7b11-4953-bdaf-81d03e4d474b"
language: "en"
last_updated: "2026-05-04T14:49:53.735Z"
---

# Score Reporting 

Describes the process of score reporting for the North Carolina nursing assistant certification exam

### Score Report Overview for NNAAP® Examination

#### **Exam Results**

-   You will receive an email notification from the Credentia Platform when a new Score Report has been posted to your account.
-   To access your Score Report, log in to your Credentia Platform account.
-   Credentia will post your official test results within a few hours after the testing event is completed for the day.
-   Score Reports will be available online for you to print or download.
-   Test results will not be given over the phone and cannot be sent to your employer by Credentia.
-   If more than 24 hours have passed and you cannot view your Score Report, contact Credentia at 888-204-6249.

#### **Failing Score**

-   If you fail the examination, you will receive a Score Report that includes a numeric score & diagnostic feedback related to major areas of the examination
-   The Score Report will also include instructions on how to retake the examination and information about the required examination fee for re-testing
-   If you fail the examination three (3) times within two (2) years of completing your training program, you must successfully complete a state-approved training program again before becoming eligible to retake the exam.

**Test Attempts**  
Candidates have three (3) attempts to pass the exam’s knowledge and the skill test portions within two (2) years from the date of the candidate’s Nurse Aide I program completion. If a candidate does not successfully complete testing within two (2) years of completing training, the candidate must complete a new state-approved training program to become eligible to retake the exams.

*How to Read a Failing Score Report:*

-   If you fail the skills evaluation, the report will list the five (5) skills you performed and whether you received a Satisfactory or Unsatisfactory result.
-   You must achieve a Satisfactory result on all five skills to pass the skills evaluation.
-   The score report will list the steps missed or performed incorrectly for any skill that was rated Unsatisfactory.  
     

#### **Example of a Failing Score Report:**

North Carolina NNAAP® EXAMINATION RESULTS

Exam: Skills | Result: Fail  
Skill Performance:

-   Hand Hygiene: 1, 5, 10 (Unsatisfactory)
-   Provides Mouth Care: Satisfactory
-   Written Examination only: Satisfactory
-   Measures and Records Blood Pressure: Satisfactory
-   Puts One Knee-High Elastic Stocking on Client: Satisfactory
-   Assists Client to Ambulate using transfer belt: Satisfactory